Mahalo
San Francisco, CA

ShelterTech

EIN 38-3984099
Housing, Food & Basic Needs Shelter & Homelessness Services People experiencing homelessness Low-income
Mission

ShelterTech reduces barriers for those in need by connecting them with human services and opportunities empowering them to live happier, healthier lives.

IRS-recognized 501(c)(3) public charity Contributions are tax-deductible

About ShelterTech

ShelterTech is a volunteer-driven 501(c)(3) based in San Francisco that builds technology solutions to reduce the digital divide for people experiencing homelessness or housing insecurity. Its primary programs include the SF Service Guide (an online, peer‑vetted directory of human services), ShelterConnect (free WiFi installations in shelters and supportive housing), and a Community Representative program that compensates people with lived experience to guide product design and outreach. The organization works with city agencies, frontline service providers and corporate partners (including recurring Datathons with firms such as Deloitte, Cisco, and Comcast) to keep its data accurate and to deploy connectivity and digital tools where they are most needed. ShelterTech emphasizes community-driven research, regular Datathon events to verify and update resource listings, and volunteer-led product development. ShelterTech maintains an active web presence and donor-facing operations, and its EIN (38-3984099) matches the organization’s public filings and its official website. In recent years ShelterTech has focused on expanding SF Service Guide usage, maintaining and scaling ShelterConnect installations, and running virtual and in-person Datathons to keep resource data current and community-informed.

Notable achievements

SF Service Guide launch & scale

Launched in 2019, the SF Service Guide is an actively maintained directory of human services that lists 1,800+ services across 500+ organizations and serves thousands of users monthly (reported as 10,000+ monthly users on ShelterTech materials).

ShelterConnect WiFi deployments

ShelterTech’s ShelterConnect program has installed free WiFi and provided internet access in multiple shelters and SROs; program fundraising and in-kind donations support hardware and connectivity (the organization cites multi-year coverage packages and per-site funding targets to sustain service).

Volunteer-driven Datathon model

ShelterTech developed and scaled a Datathon model that engages paid Community Representatives alongside hundreds of tech volunteers to verify resource data; ShelterTech reports volunteer-contributed value in the millions, 500+ volunteers historically, and ongoing corporate Datathon partnerships.

At a glance

Total assets
$91K
Annual revenue
$171K
Tax status
501(c)(3)Public charity
EIN
38-3984099
Location
San Francisco, CA
On Mahalo since
April 2026

Financial figures from the IRS Business Master File, the IRS’s registry of tax-exempt organizations.

Recognition

Winner, IPv4.Global Good Netizen Awards (San Francisco) — recognized for digital inclusion work.
GuideStar Seal of Transparency — publicly displays organizational information and governance materials.
Charity Navigator listing and rating (Two‑Star / needs-improvement flag on some metrics) — organization appears in mainstream charity evaluators.

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