Mahalo
Carrollton, TX

METROCREST SERVICES

EIN 75-1548334
Housing, Food & Basic Needs Emergency Assistance & Relief Children & youth Seniors Low-income
Mission

To empower individuals to achieve self-sufficiency and foster independence.

IRS-recognized 501(c)(3) public charity Contributions are tax-deductible

About METROCREST SERVICES

Metrocrest Services is a Carrollton, Texas–based 501(c)(3) nonprofit that provides emergency assistance and bundled programs to individuals, families, and seniors across Addison, Carrollton, Coppell, Farmers Branch, and the city of Dallas in Denton County. The organization’s work includes a food pantry, emergency financial assistance (rent & utilities), employment coaching and job-readiness services, senior programs, and an earned-revenue resale store. Metrocrest focuses on both immediate crisis relief and longer-term pathways to self-sufficiency through case-worker coaching, financial education, and referrals to partner services. Its service model emphasizes bundled programming that connects clients to multiple supports rather than one-off assistance. In FY2024 (October 1, 2023–September 30, 2024) Metrocrest reported serving 24,386 people across its programs and has maintained audited financial statements and formal oversight structures to support transparency and fiscal stewardship.

Notable achievements

Scale of services (FY2024)

Served 24,386 people in FY2024 (Oct 1, 2023–Sept 30, 2024), representing a double-digit increase from the prior year and demonstrating growing demand and reach across its service area.

Integrated senior services

Consolidated Metrocrest Social Services with local senior adult services to provide seamless programming for older adults alongside family-focused supports, expanding the organization’s capacity to serve seniors in its community.

Sustainable earned revenue

Operates a resale store that sells donated goods to the public, generating program revenue used to support operations and client services.

At a glance

Total assets
$26.1M
Annual revenue
$17.4M
Tax status
501(c)(3)Public charity
EIN
75-1548334
Location
Carrollton, TX
On Mahalo since
September 2026

Financial figures from the IRS Business Master File, the IRS’s registry of tax-exempt organizations.

Recognition

Rated highly for accountability and transparency by national charity evaluators and maintains audited financial statements with an audit oversight committee.
Recognized and funded partner of municipal governments in its service area (Addison, Carrollton, Coppell, Farmers Branch) and a visible participant in regional giving initiatives.
Publicly files Form 990s and publishes annual impact reporting and audited financial statements on its website.

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