Mahalo
San Francisco, CA

FAMILY LINK

EIN 94-2985217
Housing, Food & Basic Needs Shelter & Homelessness Services Patients & families
Mission

The Family Link provides safe, affordable, comfortable short- and longer-term accommodations for family members and friends who travel to the San Francisco Bay Area to care for loved ones with life‑threatening illness or traumatic injury.

IRS-recognized 501(c)(3) public charity Contributions are tax-deductible

About FAMILY LINK

The Family Link (also operating as The Family Link of San Francisco) is a donor‑facing 501(c)(3) nonprofit guest house that has offered a “home away from home” since 1985. The organization operates an Edwardian house in San Francisco’s Castro neighborhood that provides low‑cost lodging, volunteer support, and a community setting for people caring for hospitalized or seriously ill relatives. In recent filing years the organization has operated with modest revenues and a small paid staff supported by volunteers and foundation grants; its most recently posted fiscal data shows revenues of roughly $231,700, expenses near $155,600, and total assets in the mid‑hundreds of thousands (fiscal year ending June 2024). The Family Link maintains an active web presence, engages volunteers and local donors, and continues to accept grants and individual contributions to sustain guest housing operations. The organization is governed by an all‑volunteer board and focuses programmatically on temporary housing and welcoming hospitality rather than clinical services; its model is to remove the lodging barrier so families can remain close to loved ones during critical medical episodes.

Notable achievements

Longstanding guest‑house operation

Has operated a staffed guest house in San Francisco since 1985, providing an affordable lodging option for families visiting and caring for hospitalized loved ones.

Sustained operations through recent years

Maintained program services and financial stability in recent Form 990 years (fiscal year ending June 2024 reporting ~ $231,715 in revenue and ~$155,584 in expenses), allowing continued lodging availability for visiting caregivers.

Secured foundation support

Received philanthropic grants and awards from local funders and national AIDS‑related donors in the recent 2–3 year period, helping underwrite guest stays and operating costs.

At a glance

Total assets
$1.7M
Annual revenue
$1.1M
Tax status
501(c)(3)Public charity
EIN
94-2985217
Location
San Francisco, CA
On Mahalo since
April 2026

Financial figures from the IRS Business Master File, the IRS’s registry of tax-exempt organizations.

Recognition

Charity Navigator listing and two‑star rating (overall score reported ~67%) reflecting Accountability & Finance metrics.
Listed in national nonprofit data repositories (ProPublica Nonprofit Explorer / GuideStar) and current on California charitable registration (authorized to solicit under state AB‑488 filings).
Regular recipient of foundation and grant support from local philanthropic partners and national donors that fund hospitality programs for caregivers.

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